Due to the finished-to-order nature of products from Rutland London, payment is required in full in order for production to commence - do note that whilst card payments are accepted via our website for this product in Polished (Unlacquered) Brass, all orders for other finishes and special orders will require payment via wire transfer.

The indicative lead time on this product from receipt of payment to dispatch is currently around 7 weeks. Please note that lead times are subject to our manufacturing schedule at point of order and that we encourage you to contact our office for a "current" lead time.

It should also be noted that requirements for brassware finishes other than Polished (Unlacquered) Brass will likely extend the lead time due to the additional manufacturing processes involved.

Delivery is carried out by our carefully selected shipping partners with common couriers used including DHL, UPS and Fedex. 

In most cases delivery is completed within 2-3 weeks of the product being dispatched from our manufacturing site in England - however this is not guaranteed and is subject to US customs where there can sometimes be unforeseen delays outside of our control.

Please note that orders are shipped directly from our factory in England and therefore all orders are subject to import taxes and duties which will be payable prior to delivery of your order.

Larger orders may be delivered via pallet to ensure their safety during transit and this may extend shipping times.

In all instances we kindly ask you to note that delivery is strictly sidewalk only - it is not the responsibility of Rutland London to carry your order into your property.

For more information regarding ordering, shipping & delivery please email sales@rutlandlondon.com.

Rutland London is an English manufacturer of luxury bathroom & heating products. Our passion is to provide our clients with timeless designs which encapsulate the highest quality materials and craftsmanship. We endeavor to create and offer bathroom & heating collections that will enrich, enhance and compliment the most beautiful of interiors whilst meaningfully connecting with those who use them.

With our English factory, we blend traditional and contemporary manufacturing techniques in order to continue to be able to offer pieces which feature a timeless appeal alongside an enduring quality.

Rutland London is proud to have supplied bathroom and heating products to several of the world’s most prestigious interiors across a variety of sectors.